MimGo - AI WhatsApp Chatbot
Developed MimGo, a comprehensive WhatsApp chatbot that handles 20+ unique queries including live bus tracking, form requests, customized maps, and end-to-end user request handling through natural language conversation.
Results That Matter
Measurable impact and tangible outcomes from our collaboration.
Chatbot in Action
See how MimGo handles real customer interactions through WhatsApp.
Introduction & Menu
Live Vehicle Tracking
Form Request Handling
Custom Dashboard
The Journey
Understanding the problem and delivering a solution that transforms business operations.
The Challenge
What the client was facing
Mimroyal, a VIP transportation company in Izmir, Turkey, was unable to handle user queries manually. They struggled to manage approximately 5,000 customer requests per week, leading to delayed responses and missed business opportunities.
Our Solution
How we helped solve it
Built an intelligent AI automation system via WhatsApp that enables users to directly chat with the bot. The solution handles live bus tracking, form submissions, customized map generation, and complete user request management through natural language processing, eliminating the need for manual intervention.
"Working with Blacksharq has been a game-changer for our business. The MimGo chatbot has transformed how we handle customer inquiries. We went from struggling with 5,000 requests per week to seamlessly handling 10,000+ requests. The AI automation has not only saved us significant costs but also improved our response time dramatically. Our customers love the instant, accurate responses, and we can now focus on growing our business instead of managing queries manually."
İsa Turan
General Manager at Mimroyal
Technologies & Solutions
Key technologies and solutions used in this project.
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