Terms of Service
1. Acceptance of Terms
By accessing or using Blacksharq Technologies Private Limited's ("Company," "we," "us," "our") services, you agree to these Terms of Service.
2. Services Offered
Blacksharq Technologies provides a range of software development, AI automation, and digital marketing services, including but not limited to:
- Custom software development and web applications
- AI automation systems and tools
- SaaS platform development
- Digital marketing services
- Consultation and technical advisory services
Some services are provided on a paid basis, while others may be offered free of charge. Service terms, pricing, and availability are subject to change at our discretion. Specific terms for each service will be provided at the time of engagement or service agreement.
3. Payment, Refunds & Cancellations
Payment terms, pricing, and refund policies vary by service. Detailed payment and refund information is provided at the time of service agreement or purchase. For specific refund and cancellation terms, please refer to our Return and Refund Policy or contact us directly.
By making a payment, you agree to the pricing and payment terms specified for that service. All prices are in the currency specified at the time of purchase and are subject to applicable taxes.
4. Account Requirements
Some of our services may require account creation, while others can be accessed without an account. When an account is required, you are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and complete information during registration
- Promptly updating your account information when it changes
You must notify us immediately of any unauthorized use of your account or any other breach of security.
5. Eligibility and Age Requirements
Our services are primarily intended for business use. To use our services, you must:
- Be at least 18 years of age or the age of majority in your jurisdiction
- Have the legal capacity to enter into binding agreements
- Comply with all applicable laws and regulations in your jurisdiction
If you are using our services on behalf of a business or organization, you represent and warrant that you have the authority to bind that entity to these Terms.
6. Third-Party Services and Integrations
Our services may integrate with or use third-party services, platforms, and tools, including but not limited to:
- Cloud hosting providers (e.g., AWS, Google Cloud)
- Payment processors (e.g., Stripe, RazorPay, Gumroad)
- Analytics and monitoring services
- Communication and collaboration tools
Your use of third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services. Any issues or disputes with third-party services should be directed to the respective third-party provider.
7. Acceptable Use Policy
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable local, state, national, or international law or regulation
- Engage in any illegal, harmful, abusive, fraudulent, or deceptive activities
- Infringe upon or violate the intellectual property rights, privacy rights, or other rights of any third party
- Transmit or upload any content that is defamatory, obscene, harassing, threatening, or otherwise objectionable
- Interfere with, disrupt, or attempt to gain unauthorized access to our services, servers, networks, or data
- Use automated systems (bots, scrapers, etc.) to access our services without our express written permission
- Reverse engineer, decompile, or disassemble any part of our services
- Use our services to transmit viruses, malware, or other harmful code
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
We reserve the right to investigate and take appropriate legal action against anyone who violates this Acceptable Use Policy, including terminating or suspending access to our services and reporting violations to law enforcement.
8. Intellectual Property Rights
All intellectual property rights in and to our services, including but not limited to software, code, content, text, graphics, logos, trademarks, service marks, and trade names, are owned by Blacksharq Technologies Private Limited or our licensors. These rights are protected by copyright, trademark, patent, and other intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services for your internal business purposes. This license does not include the right to:
- Resell, sublicense, or redistribute our services
- Modify, adapt, or create derivative works based on our services
- Remove or alter any copyright, trademark, or other proprietary notices
If you provide us with feedback, suggestions, or ideas about our services, you grant us a perpetual, irrevocable, royalty-free license to use, modify, and incorporate such feedback into our services without any obligation to compensate you.
9. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT
- WARRANTIES THAT OUR SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
- WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR SUITABILITY OF ANY INFORMATION, CONTENT, OR MATERIALS PROVIDED THROUGH OUR SERVICES
We do not warrant that our services will meet your specific requirements or that the results obtained from using our services will be accurate or reliable. You acknowledge that you use our services at your own risk and that we are not responsible for any damage to your computer system, loss of data, or other harm that results from your use of our services.
Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by law.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BLACKSHARQ TECHNOLOGIES PRIVATE LIMITED, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- LOSS OF PROFITS, REVENUE, DATA, OR USE
- BUSINESS INTERRUPTION
- LOSS OF GOODWILL OR REPUTATION
- COST OF SUBSTITUTE SERVICES
ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE OUR SERVICES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Our total liability to you for all claims arising out of or relating to these Terms or our services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or one hundred dollars (USD $100), whichever is greater.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by law.
11. Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to:
- Violation of these Terms of Service
- Fraudulent, illegal, or harmful activity
- Non-payment of fees (if applicable)
- Extended periods of inactivity
- At our sole discretion, for any lawful reason
Upon termination, your right to use our services will immediately cease. We may delete your account and any data associated with it. Sections of these Terms that by their nature should survive termination (including but not limited to intellectual property rights, disclaimers, limitations of liability, and dispute resolution) shall survive termination.
You may terminate your use of our services at any time by discontinuing use and, if applicable, canceling your account or subscription in accordance with the cancellation terms provided for that service.
12. Modifications to Terms
We reserve the right to modify, update, or change these Terms of Service at any time, at our sole discretion. When we make changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify you of material changes via email or prominent notice on our website (where applicable)
- Post the updated Terms on this page
Your continued use of our services after any changes to these Terms constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must discontinue use of our services.
We encourage you to review these Terms periodically to stay informed about any updates. The most current version of these Terms will always be available on this page.
13. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect your personal information. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
Please review our Privacy Policy carefully to understand our data practices. If you have any questions about how we handle your personal data, please contact us using the information provided in the "Contact Us" section below.
14. Governing Law and Dispute Resolution
14.1. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts located in Noida, Uttar Pradesh, India.
14.2. Dispute Resolution
If you have any dispute, controversy, or claim arising out of or relating to these Terms or our services, we encourage you to first contact us directly to seek a resolution. We will make good faith efforts to resolve any disputes amicably.
If we are unable to resolve a dispute through direct communication, you agree that any disputes shall be resolved through binding arbitration or in the courts of Noida, Uttar Pradesh, India, as applicable under Indian law.
14.3. Class Action Waiver
You agree that any disputes will be resolved on an individual basis and that you will not participate in any class action, collective action, or representative proceeding against us.
15. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid, illegal, or unenforceable provision shall be replaced with a valid, legal, and enforceable provision that most closely reflects the intent of the original provision.
16. Entire Agreement
These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by us on our website, constitute the entire agreement between you and Blacksharq Technologies Private Limited regarding your use of our services and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and us.
17. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Blacksharq Technologies Private Limited.
18. Assignment
You may not assign or transfer these Terms or any rights or obligations hereunder, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.
19. Contact Us
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:
Blacksharq Technologies Private Limited
Email: info@blacksharq.com
Address: C56/30, Phase 2, Sector 62, Noida, Uttar Pradesh 201309, India
For legal or compliance matters, please use the subject line "Legal Inquiry" or "Terms of Service Inquiry" to help us respond more efficiently.
